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Welcome to Merlin Housing Society

We are open from 8.30am - 5pm Monday to Friday and on Mondays you can also call your housing office until 6pm. You can contact us on 0300 123 2222 to report any repair or tenancy issue including domestic violence, or report anti-social behaviour in our neighbourhoods or on our estates. 

Calls outside our opening hours will be picked up by our out-of-hours service. Whilst we won't be able to respond straight away unless it's an emergency, you'll still be able to get advice and your enquiry will be passed to us the next working day.

Want to know what affordable houses mean to those who live in our homes? Watch our short film featuring two customers as they go about their daily lives.

Latest news

Mayor praises affordable homes boost for Yate
24 Oct 2014

Yate Mayor Wully Perks praised the efforts of Merlin Housing Society for providing much needed affordable homes in the area, at the opening of a new development last week.
Merlin Housing Society awarded prestigious Service Excellence Standard
22 Oct 2014

Merlin Housing Society’s commitment to providing excellent services in care and support has been recognised by the Centre for Housing and Support (CHS) following a rigorous assessment.
Top ten service standards in September
21 Oct 2014

Every month we report on our top ten service standards. Click the link to find our how we did in September and how this compares with our performance in previous months.
Annual Report to Customers 2013-14 published
30 Sep 2014

From the number of residents satisfied with our services to the number of aids and adapations we fitted in customers' homes to the number of repairs we carried out during the year, our Annual Report to Customers 2013 -14 sets out how well we performed last year.
New partnership to house young homeless in Bristol
30 Sep 2014

A housing association has teamed up with a local independent charity to help house young homeless people and care leavers in Bristol thanks to funding from Bristol City Council.
Old repairs number switched off
29 Sep 2014

We're switching off our old repairs number on 1 October 2014, so please only use our 0300 123 2222 number to contact us from now on.


Thursday 06 November

09:30 - 12:00

Thursday 04 December

09:30 - 12:00


Director of Investment
£100k per annum

Closing date: 03 Nov 2014


There are currently no apprenticeship opportunities


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