Our three area housing offices are open from 8.30am - 5pm Monday to Friday and on Mondays you can also call your housing office until 6.30pm. If you want to contact us outside of our normal office hours, you can call 0800 953 0340 or 01454 821231 to report any repair or tenancy issue including domestic violence or report anti-social behaviour in our neighbourhoods or on our estates. Our staff won't be able to attend straight away unless you're reporting an emergency repair, but they can provide advice and will pass it on to the relevant member of staff on the next working day.
If you want to know more about what social housing means to the people who live in our homes, click here to watch a short film featuring two of our residents as they go about their daily lives.
Every month we report on the top ten service standards as chosen by our residents. Click the link to see how we did in April.
A group of Merlin Housing Society volunteers are being trained to deliver special chair exercise keep fit classes for its customers.
The latest issue of Choice, our magazine for residents aged 55 and over, is out now. This issue includes information about combating loneliness, our Red Cross partnership and a focus on aids and adaptations.
Residents recovering from a stay in hospital will receive more support thanks to a new partnership.
Work has begun on a £20m project to improve 1,000 homes in South Gloucestershire.
Residents of Merlin Housing Society’s biggest development have celebrated its official opening this week.
Thursday 23 May
Thursday 30 May
17:30 - 19:00
Saturday 08 June
10:00 - 12:00
Tuesday 18 June
17:30 - 19:00