If you want to report a repair, call our 24-hour freephone repairs hotline, 0800 953 0340.
We are the largest provider of social housing in South Gloucestershire, managing a stock of around 8,000 homes for single people, families and the elderly. Our vision is to be a first class provider of affordable housing and related services for communities across South Gloucestershire with our residents at the heart of all that we do.
If you are already one of our residents there is useful information about how to pay your rent, order a repair or make a complaint. You can also find out about the level of service you can expect to receive from us and how you can Make a Difference to the way we provide services to our residents and read the latest copy of our residents' newsletter, Merlin Matters.
Maybe you are a prospective employee? Check out our latest vacancies in our Jobs section and learn more about us and our work in About Us.
We welcome your feedback on the site. If you have any comments or feel you can help us in any way please contact us.
Merlin has launched a new out-of-hours service to allow residents to report domestic violence concerns any time.
A Yate resident is facing a bill for £1,300 in court costs after he repeatedly ignored his landlord’s requests to carry out important gas safety checks at his property.
Residents groups can now find out what funding is available for their projects by using this website. We have joined forces with GRANTnet to provide a database of funding opportunities.
Thursday 11 March 10:00 - 12:00
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Wednesday 17 March 09:30 - 12:30
Tuesday 23 March 18:00 - 21:00
Monday 29 March 09:30 - 12:30
Monday 29 March 18:00 - 21:00