Wish you were here? £1,000 towards dream holiday on offer for one lucky Merlin resident

It could be a summer of sun sand and sea for one lucky Merlin resident and their family or friends, after the Housing Society launched a £1,000 Dream Holiday prize draw.

Merlin – which owns more than 8,000 properties South Gloucestershire – is offering the prize for completion of its customer details and customer satisfaction surveys. Flyers promoting the draw were sent to residents with their quarterly magazine Merlin Matters.

The surveys themselves will be sent out in the next couple of weeks and will let Merlin check that the details it has for its residents are right, and that they are happy with the service being delivered.

“The last survey we ran showed that 82% of our residents are satisfied with us as their landlord – well above average for other housing associations,” said Jack Bailey, Head of Housing Services.

“We want to make sure that we’re still doing as good a job and offering the holiday prize is our way of saying thank you to residents for taking the time to give us their opinion.

“We know they are busy but the information they give us helps us improve and make sure they are at the heart of all that we do”

The competition is open to all resident who return their surveys by the competition closing date of May 14th. A computer will select one survey at random and the lead tenant named on the form will receive the prize.

Prize draw info:

We’re offering £1,000 towards a holiday for one lucky resident. To enter, you simply need to complete and return the two surveys that will be sent out in the next couple of week. Our computer will chose one entry at random, and the lead tenant named on that form will win the prize.

The rules for the competition are:

1.      The Dream Holiday competition is open to all tenants of residential properties owned Merlin Housing Society, including staff and Board members of the society who are also tenants

2.      Each household that returns their Customer Details and Customer Satisfaction Survey forms in the freepost address provided by 1st May 2010 will automatically be entered into a prize draw. Only one entry per household

3.      Merlin Housing Society and Arena Partnership cannot accept responsibility for entries that are late, lost or missing in transit. Proof of sending or depositing is not proof of receipt.

4.      The prize of £1,000 towards a holiday will be awarded to a household in accordance with the unique property reference number chosen by our computer system

5.      When the winner notifies us of the holiday that they wish to book, the prize will be awarded in the format of a direct payment towards a travel agent of your choice for the specific holiday.

6.      The prize must be used before December 2010 to book a holiday at any time before then or in the future

7.      The value of the prize may be split across two different holidays as long as the booking deadline is met

8.      Any portion of the prize not used by the deadline will be lost

9.      No cash alternative is available

10. Travel insurance is recommended. Merlin Housing Society cannot be held responsible for any loss or injury that occurs to anyone on a holiday booked as a result of this prize draw.

11. By entering the competition, the person submitting the entry agrees to the entrant being photographed and to his or her name being used in publicity materials related to this competition and the work of Merlin Housing Society

12. Merlin Housing Society reserves the right to amend these Rules by giving notice of any amendment by posting this notice on its website. Any enquiries about these Rules should be addressed to: Communications team, Merlin Housing Society, Building 2, Riverside Court, Bowling Hill, Chipping Sodbury BS7 6JX.

Please note: These rules were amended on 01.04.10 in accordance with note 12 to clarify that the competition is open to all tenants of residential properties owned by Merlin Housing Society.