Useful links

The organisations below may be able to help you with any issues you are facing.

Advice agencies in South Gloucestershire

Citizens Advice Bureau South Gloucestershire

Provides drop-in advice sessions at offices in Staple Hill, Yate and Thornbury.

Tel: 0870 121 2019. Website: www.citizensadvice.org.uk

Bristol Debt Advice Centre

Free debt and benefits advice, access to computers in the Futures Room, learning about money and finances, and advice on energy use and energy saving.

Tel: 0117 954 3990. Website: www.bdac.org.uk

North Bristol Advice Centre (covers BS32 and BS34 areas only)

Provides drop-in advice sessions in Patchway, Little Stoke, Southmead, Lockleaze and Lawrence Weston.

Tel: 0117 951 5751.

South Gloucestershire Law Services

Free, confidential and independent debt advice in Coniston Road, Patchway. Friday drop-in sessions 10am - 12noon.

Tel: 07824 324512

Orchard and Shipman Housing Advice

Free confidential advice about housing and homelessness. Drop-in sessions in Yate, Patchway and Kingswood.Website: www.orchard-shipman.com

Tel: 0117 203 3007 (11am - 2pm Monday, Thursday and Friday)

South Gloucestershire Council Housing and Council Tax Benefits

Tel: 01454 868002. Website: www.southglos.gov.uk

East Bristol Advice Services

Welfare and debt advice drop-in sessions in Staple Hill and Cadbury Heath

Tel: 0117 378 9200

National advice agencies

Age Concern

Benefits and general advice for people aged 60 or over

Tel: 0800 009966. Website: www.ageconcern.org.uk

National Debtline

Provides a free, confidential and independent telephone advice service. They can also arrange a free debt repayment plan.

Tel: 0808 808 4000. Website: www.nationaldebtline.co.uk

Consumer Credit Counselling Service (CCCS)

Offers advice on how to manage your money, including a free debt advice service.

Tel: 0800 138 1111. Website: https://debtremedy.cccs.co.uk

Community Legal Advice

Free advice on a range of matters including welfare benefits and tax credits, housing, employment and education

Tel: 0845 345 4345. Website: www.communitylegaladvice.org.uk

Financial Ombudsman Service

If you have a complaint that you can't resolve with your lender, the Financial Ombudsman Service may be able to help.

Tel: 0845 080 1800. Website: www.financial-ombudsman.org.uk

Insolvency Service

For information about bankruptcy, debt relief orders and individual voluntary arrangements.

Tel: 0845 602 9848. Website: www.insolvency.gov.uk