Skip to navigation Skip to content
BrowseAloud
Merlin

In this section

I want to...

Giving us your opinion

Feedback forms 

A chance to express your views after you have received a service, for example, if you have just moved in or had a repair completed.

Complaints and compliments procedure

Make a complaint or give positive feedback so we can improve. Any member of staff can start this process for you.

Click here to make a complaint or give feedback online.

Customer panels

Join the panel if you’d like to be consulted by email or post on particular issues of interest to all residents.

Survey group

Members are asked their views on different aspects of our services, over the phone, by post, or by email.

Residents' Conference

Our Residents' Conference is open to all residents.

Repairs & Tenancy

If you want to report a repair at any time or a tenancy issue outside of our office hours, call our 24-hour freephone hotline, 0800 953 0340.