BrowseAloud
Make a difference

I want to..

Repairs & Maintenance

If you want to report a repair at any time or a tenancy issue outside of our office hours, call our 24-hour freephone hotline, 0800 953 0340.

Make a Difference and get involved

Our vision is to be a first class provider of affordable housing and related services for communities across South Gloucestershire with our residents at the heart of all that we do.

To achieve this, our residents have helped us to produce our service standard on resident involvement which explains how we will work with residents to improve their homes and the communities in which they live.

That’s why we ask our residents to Make a Difference with Merlin. On these pages you can learn more about how residents are helping us to improve the lives of their fellow residents and watch our short film on how you can make a difference.

Residents have said the key things they want us to do are that:

  • We keep residents informed
  • We take residents’ views into account when making decisions
  • Residents influence our decisions and actions
  • Residents and staff work in partnership to improve services
  • Resident involvement provides good value for money

We have identified four main ways for residents to make a difference with us. These are:

Read more:

 

Do you want to Make a Difference with Merlin? Maybe you'd like to join our postal panel or put your name down to join our Board the next time we have a vacancy. 

Fill in the form below and we'll let you know of any opportunities for you to get involved.

Name
Address
Telephone number
How do you want to make a difference?

Submit

Print Form
In this section