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Publications

We produce a range of publications for our residents and stakeholders. You can view and download all of our publications in these pages as PDF files. To open a PDF file you need to have Adobe Acrobat installed on your computer.

Click here to download Adobe Reader.

Front cover of the annual report to residentsCorporate publications - read our latest annual report and business plan.

 

 

 

Front cover of the Tenants HandbookHandbooks and leaflets - information for residents.

 

 

 

Front cover of Merlin MattersNewsletters - copies of the latest issues of our main residents newsletter Merlin Matters, plus Leaseholder Matters, the Supported Housing Newsletter, and the Non-Traditional Housing Newsletter.

 

Our leaflets are also available in other languages, in larger print, Braille or on audiotape or CD. Please contact your area housing office if you need any of these services.

Repairs & Tenancy

If you want to report a repair at any time or a tenancy issue outside of our office hours, call our 24-hour freephone hotline, 0800 953 0340 - if calling from a mobile please call 01454 821231 as this is cheaper.