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Repairs & Tenancy

If you want to report a repair at any time or a tenancy issue outside of our office hours, call our 24-hour freephone hotline, 0800 953 0340.

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Find out what work is planned for your home

We've been really busy carrying out improvements to your homes in the recent months. As a result we're currently updating the information about the work we've carried out so far. Our online programme of decent homes improvements will be back up again soon.

Find out what work is planned for your home

We've been really busy carrying out improvements to your homes in the recent months. As a result we're currently updating the information about the work we've carried out so far. Our online programme of decent homes improvements will be back up again soon.

If you have gas, you’ll receive an annual heating appliance check from us. If you have a gas heating appliance that you don’t think has  been serviced or checked within the last 12 months, or you’d like to re-arrange a gas servicing appointment that we’ve sent you, please contact us. You can find out more about gas servicing here.

Frequently asked questions

Got a question? Chances are the answer is here or in our Decent Homes leaflet, but if not, why not send an email to the Decent Homes team and they will get back to you.

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