If you want to report a repair, call our 24-hour freephone repairs hotline, 0800 953 0340.
Our entire programme of works is available online. Simply type in your house or flat number and postcode (without spaces) and press search. Click the to find out what work is being done and when.
And if you live in a sheltered scheme or a block of flats you can click the link to find out when the external parts of the communal areas will be decorated.
Got a question? Chances are the answer is here or in our Decent Homes leaflet, but if not, why not send an email to the Decent Homes team and they will get back to you.
Q: I’m having work done this year or next. What happens next?
Q: Do I have to have the work done?
Q: How much choice do I get?
Q: I’m down for some work, but it says you need to carry out a check on-site. What does this mean?
Q: Why do I have to wait so long for some of the work?