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Supported living

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Repairs & Tenancy

If you want to report a repair at any time or a tenancy issue outside of our office hours, call our 24-hour freephone hotline, 0800 953 0340.

Supported living

Getting older doesn’t mean giving up on choice. Our supported housing properties offer residents aged over 50 a secure, manageable home and the opportunity to be part of a community of like minded people.

We have more than 1,400 supported housing properties at 49 schemes across South Gloucestershire. Our bungalows and apartments are designed with the needs of older people in mind, with access to community facilities and the added peace of mind of an emergency 24 hour lifeline. If you need extra support now or at some point in the future, we offer daily welfare check visits, and can co-ordinate support from external agencies.

All new residents have their needs assessed when they move in and our teams of support advisors will then deliver bespoke support to them. The level of support provided to an individual resident is regularly reviewed and adjusted according to each person’s changing needs. And as your needs change you may need adaptations to your home to help you stay living independently. Our aids and adaptations service will assess what adaptations could be made to your home or aid that could be provided.

To apply to live in one of our sheltered properties, you will have to register with South Gloucestershire Council’s choice-based lettings scheme, HomeChoice.

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