If you have received or booked an appointment with us but cannot now attend at this time, please fill in the form below to change it.

If your appointment is within the next three working days, please call us on 0300 123 2222 to cancel it to avoid inconvenience or a possible charge.

Once you've filled in the form we will contact you to offer you a new appointment.

Change an appointment

Note: Questions marked by * are mandatory

*This is a mandatory field. Name

*This is a mandatory field. Address

*This is a mandatory field. Phone number

*This is a mandatory field. Email

*This is a mandatory field. What type of appointment do you want to change?

Gas, heating or hot water
Any other repair
All other appointments

*This is a mandatory field. Why would you like to change your appointment?

*This is a mandatory field. What date and time was the appointment for?

Who was the appointment with - if you've received a letter please provide the name and job title of the person it was from.

The data you provide will be used to update the time of your appointment. Please see the link to Privacy, Data Protection and Security at the bottom of this page for more information about how we process your personal information.

* Spam Guard: Is a stop sign red or blue?