We’ve won a regional energy efficiency award for our work to improve the lives of our vulnerable customers.
We scooped the award earlier this month at the South West Energy Efficiency Awards 2018 ceremony in Congresbury. Judges were impressed with the way that we collect insight about our customers and use that to support them when we are carrying out work to their home or provide support or advice if they are suffering from fuel poverty.
M&E Business Partner Dale Sheppard said: “I’m quite surprised that we won but really pleased and looking forward to the national final later in the year.”
As well as scooping the Vulnerable Customer Award we also received the highly commended award in the Housing Association of the Year Award for the second year in a row.
Having won the regional award, we’ll now go forward to the national awards ceremony taking place in Birmingham in September.