Terms and conditions

These terms and conditions set out the basis on which you can visit and use our website. By using the site you are agreeing to the following terms and conditions which we will change from time to time. You should check this page regularly to ensure you are happy with any changes. In this policy, “we”, “us” and “Merlin” means Merlin Housing Society.

This website is owned and managed by Merlin. Registered office: Building 1, Riverside Court, Bowling Hill, Chipping Sodbury, Bristol, BS37 5PJ. We are a registered society under the Co-operative and Community Benefit Societies Act 2014, registration number 30012R, and at the Homes and Communities Agency, registration number L4485.


All of the material on this website is the copyright of Merlin unless otherwise stated. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission from Merlin. You may not modify, distribute or re-post any of the material on this website for any public or commercial purpose.


We make every effort to ensure that all of the material on this website is accurate and up-to-date. We will not be liable to any person for any loss, damage or costs which may arise from the use of any of the information contained in any of the materials on this website.

The material on this website is provided for information purposes only. You should not rely on it to make any decision without taking professional advice or first verifying the accuracy of the information provided.


We will try and make our website available but we cannot guarantee uninterrupted access to it, or any of the sites it links to. We cannot accept responsibility for any damages, which arise from the loss of use of this information.

Complaints, Compliments and Comments

You can use our online form to send us complaints, compliments and comments.

Intellectual property

The names, images and logos identifying and owned by us or third parties and their products and services are subject to copyright, design rights and trade marks of ours and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of ours, or any other third party.

Limitation of liability

In no event will we, our suppliers, or other third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

Health & Safety

The Supplier shall take all reasonable measures to ensure that all necessary tests and examinations have been made or will be made prior to delivery of the Goods to ensure that the Goods are designed and constructed so as to be safe and without risk to the health or safety of persons using the Goods. The Supplier shall make available to the Purchaser adequate information about the use for which the Goods have been designed and tested and about any conditions necessary to ensure that when put to use the Goods will be safe and without risk to health. The Supplier shall indemnify the Purchaser against all claims, proceedings, actions, damages, costs, expenses and any other liability or loss incurred by the Purchaser as a result of any breach of this Condition.

The Supplier shall take all measures necessary to comply with the requirements of the Health and Safety at Work etc. Act 1974 and any other Acts, orders, regulations and Codes of Practice relating to health and safety, which may apply to the Supplier in the performance of the Purchase Order.