Your tenancy agreement

Your tenancy agreement is a legal contract. It explains your rights and responsibilities as a tenant, and our rights and responsibilities as your landlord. You risk losing your home if you, or any household member or visitors to your home break the terms of your tenancy.

Basically your tenancy agreement states that you have to pay your rent on time, don’t cause a nuisance to your neighbours, and look after the property you live in, for instance, not neglecting or damaging it.

All tenancy agreements include the following:

  • who the agreement is between
  • the address of the property
  • the rent and service charges for the property
  • what you can expect from us
  • what we will expect from you

You must live in your home as your only or principal home. If you do not do this we may take legal action against you.

If you are not sure what any part of your tenancy agreement means please contact us on 0300 123 2222.

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The data you provide will be used to update the information we hold about your tenancy. Please see the link to Privacy, Data Protection and Security at the bottom of this page for more information about how we process your personal information.